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Terms & Conditions
TERMS OF SERVICE AGREEMENT
PLEASE READ THE FOLLOWING TERMS & CONDITIONS CAREFULLY. BY USING THIS WEBSITE, VIZ. ASTROEMART.COM OR ORDERING PRODUCTS FROM THIS WEBSITE YOU AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT.
This Terms of Service Agreement (the "Agreement") governs your use of this website, WWW.ASTROEMART.COM, offer of products & services for purchase on this Website, or your purchase of products & services available on this Website.
This Agreement includes, and incorporates by this reference, the policies and guidelines referenced below.
Astroemart.com will alert you that changes or revisions have been made by indicating on the top of this Agreement the date it was last revised.
The changed or revised Agreement will be effective immediately after it is posted on this Website. Your use of the Website following the posting any such changes or of a revised Agreement will constitute your acceptance of any such changes or revisions. Astroemart.com encourages you to review this Agreement whenever you visit the Website to make sure that you understand the terms and conditions governing use of the Website.
If you do not agree to this Agreement (including any referenced policies or guidelines), you may immediately terminate your use of the Website.
PRODUCTS & SERVICES
Terms of Offer: www.astroemart.com offers for sale certain products & services. By placing an order for purchase of any of these products & services through this Website, you agree to the terms set forth in this Agreement.
Proprietary Rights: www.astroemart.com has proprietary rights and trade secrets in the Products. You may not copy, reproduce, resell or redistribute any of our Products & Services distributed by astroemart.com. Astroemart.com also has rights to all trademarks and specific layouts of this webpage, including calls to action, text placement, images and other information.
TaxesIf you purchase any of our Products & Services, you will be responsible for paying any tax as applicable.
Use of Website: Astroemart.com is not responsible for any damages resulting from use of this website by anyone. You will not use the Website for illegal purposes. You will abide by all applicable local, state, national, and international laws and regulations in your use of the Website (including laws regarding intellectual property); not interfere with or disrupt the use and enjoyment of the Website by other users; not resell material on the Website; not engage, directly or indirectly, in transmission of "spam", chain letters, junk mail or any other type of unsolicited communication; not defame, harass, abuse, or disrupt other users of the Website.
License: By using this Website, you are granted a limited, non-exclusive, non-transferable right to use the content and materials on the Website in connection with your normal, non-commercial, use of the Website. You may not copy, reproduce, transmit, distribute, or create derivative works of such content or information without express written authorization from astroemart.com or the applicable third party as the case may be (if third party content is at issue).
Posting: By posting, storing, or transmitting any content on the Website, you hereby grant www.astroemart.com a perpetual, worldwide, non-exclusive, royalty-free, assignable, right and license to use, copy, display, perform, create derivative works from, distribute, have distributed, transmit and assign such content in any form, in all media now known or hereinafter created, anywhere in the world. You are solely responsible for your interactions with other users of the Website and any content you post. www.astroemart.com is not liable for any damage or harm resulting from any posts by or interactions between users. Astroemart.com reserves the right, but has no obligation, to monitor interactions between and among users of the Website and to remove any content astroemart.com deems objectionable.
REFUND & CANCELLATION POLICY:
1) Refunds cannot be issued on the order of any reports under any circumstances, once it reaches the "processing" (Allocated to astrologer) stage. Customers are requested to order carefully and with full consideration.
2) If you wish to cancel an order, please e-mail customer care team at Support@astroEmart.com within 30 Min from making the payment.
3) Change of Mind, Unavailability of Customers to take service and transfer of service to others are not entitled to any refund. However, Unavailability of Astrologers as well as unavoidable circumstances like natural disasters and Calamities are entitled to full refund.
4) The timelines displayed on the site are an approximate. We try to adhere to them to a very large extent. However, as these reports are individual and manually generated by our astrologers, some delays are possible. We will try on a best case to deliver as soon as possible. Delays will not be considered as biases for refunds.
5) We do not consider refunds for in-correct data provided by the customer. We request you to please re-check all your data when entered. AstroEmart.com will not consider refund requests resulting from the incorrect data provided by you. However, if you e-mail us at Support@astroEmart.com within an hour of ordering the report, we will consider the changes to be made.
6)The products and services offered by AstroEmart.com are not meant to replace any philosophical, emotional or medical treatment. It is offered here as a service. AstroEmart.com holds no responsibility or liability about the reality or reliability of the astrological effects on the human physiology, by the gems represented and sold on the website. On ordering the customer assumes full responsibility upon this matter. Thus, no refunds will be issued on this ground.
7) Phone Advise: Please ensure that your contact number is in full coverage area and that you answer the phone when it rings. Any call Dis-connect repeatedly, will not be refunded.
8) Multiple payments against the same order will be refunded in full (without deducting transaction charges on the duplicate payments), after retaining the cost of a singular order.
9) We endeavour to process your refunds within 14 business days from the date of receipt of the Product/Service. However, the refund is subject to the transaction and processing time taken by the bank and payment gateway after the refund is initiated.